As soon as you visit our website https://vivosleep.de/ or contact us, we receive information about you. In this privacy policy, we explain what we do with that information. We always handle your information carefully and store it securely. If you have questions or want to know what information we have about you, please contact us. We may update this privacy policy if we deem it necessary. We therefore recommend that you review this privacy policy regularly so that you are aware of these changes. This privacy policy was last updated on August 10, 2025.
This privacy policy applies to all personal data we process and to all domains related to us. This concerns the personal data of everyone who has ever contacted us or visited our website, such as visitors, customers, and business contacts. Personal data is all data that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. If you want to know more about personal data, please visit the relevant data protection authority website in your jurisdiction.
Vivo Global Sleep is responsible for the website https://vivosleep.de/ and thereby the responsible organization for the use of your personal data as described in this privacy policy.
We process the personal data of everyone who has contacted us or visited our website. This includes visitors, private customers, business customers, and contact persons of our partners.
We obtain the data directly from you as soon as you enter data on our website.
We use your personal data only for the purpose for which we are allowed to use it: we use your data because we want to give you the best service as a customer and we cannot do that without that information.
We do not keep your data longer than necessary for the purpose for which we collected it. The exact retention periods vary by type of data and legal obligation. If you have questions about this, please feel free to contact us.
Your personal data is only used by us. We will never share your personal data with others.
We process your data within secure hosting environments with appropriate data protection measures. We ensure compliance with applicable data protection regulations. If you have questions about this, please feel free to contact us.
We have done a lot to secure your data both organizationally and technically as well as possible. We have secured our systems and various communication tools to ensure that your data does not fall into the hands of others. Your data is therefore safe with us. We also ensure that your data is only used by people who have received permission from us to do so. If you have questions about the specific way of securing, please contact us.
Our privacy policy must meet various conditions. These conditions can be found in particular in applicable data protection regulations such as GDPR and other relevant privacy laws. In addition, the general rules that apply according to applicable law are applicable to our privacy policy.
You can indicate yourself which data we may use from you. If you have given us permission to personalize your profile based on your browsing and search behavior, we can set up our website especially for you so that using it becomes easier and more personal. We do this with the help of cookies. A cookie is a small text file that is placed on your hardware when you visit our website.
We do not specifically target minors with our website or as an organization. This means that if you are under 18 years old, you need permission from a parent or guardian to use our website. If you are a minor when visiting our website, we assume that you have received this permission for your visit.
Do you have a question about our privacy policy? Please feel free to contact us by sending an email to info@vivosleep.de.
We are happy to help you.
